Martin Smith´s profile

Reviews (1)

Marlows Diamonds

Excellent Customer Service!

I just wanted to thank you for the outstanding service I received when purchasing my wedding ring. Having rung up at 7pm, I was very impressed to get straight through to a real person at this time of evening. Furthermore Marianne could not have been more helpful answering all my questions with authority and professionalism.

Once the ring had been ordered, it was posted out the very next day and I received it the following day. Although the ring was just what I wanted, it was a fraction too small. However, the service provided by Marlows was again second to none; the ring was resized at no extra cost and was back with me within three days.

I would like to congratulate Marlow's on their excellent customer service and products.

Martin Smith´s profile

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Martin Smith
United Kingdom