Jay ´s profile

Reviews (2)


Unhelpful manager and customer services

I had problems ordering on the website due to site misfunctionality and was unable to use my promo code before it expires.I emailed and called up customer services to explain my problem. The advisor [Name] was extremely rude and patronising and unsympathetic towards me. She did apologise to me for the site mosfinctionality and refused to resolve the problem. I asked to speak to a manager, who sounded highly unqualified and dumb as a plank of wood, she also refused to rectify the situation. One thing is for sure, I won't be shopping here again. Awful customer service!



The worst courier service in the entire country. They do not leave cards behind when they have tried to deliver an item and instead lie saying they have. They leave parcels in wheelie bins outside your house - totally unacceptable. In the past, they have also left a card for me telling me that they delivered my item at a specific neighbour's house and it was a completely different address to the one they actually delivered to.

This courier company should be avoided like the plague!!!

Jay ´s profile

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Exeter, United Kingdom