Ordered Shire 'Bunny' Playhouse on 15/04 and received order confirmation on 16/04 allowing me to select 30/04 as delivery date. Playhouse arrived at 8am this morning (following a call from delivery driver to tell me he'd be there in 15 mins) and all ok with actual playhouse but the optional window box I'd ordered was not included. As delivery is handled by Shire themselves I cannont fault madfun.co.uk and will use them in the future. Shire have apologised for omission and will be sending window box by FedEx.....now all I need is for the rain to stop so I can build it.
Follow up - received call from delivery company on evening of 30/04 to tell me they'd found the window box on the lorry (it had become separated from rest of consignment) and would drop it off the next day. Window box delivered 01/05 as promised.
So excellent service from madfun, shire and the delivery co.
Overall excellent service.
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