They price matched an item for me very rapidly and delivered it the next day. Couldn't ask for better service really. Very impressed, will definitely use again and again
Ordered some vacuum cleaner accessories (bags, filters) over the weekend. Arrived by Thursday of following week. Goods as described.
Ordered a PC case. Was cheapest even including their 6.50 delivery charge. Was delivered by courier in 24 hours. Excellent.
Ordered monitor and got it next day - great price and excellent service. Recommended.
Ordered glasses - I like the way you can search the frames database by specifying shape, colour, material, brand etc. Very handy as it saves browsing through hundreds of frames if you know what you want.
They should make it clear that polarised lenses cannot be put into semi-rimless or rimless style frames (this is because the edge of the lens is not tinted so will look very odd as will be visible with semi-rimless or rimless frames).
Good customer service and prompt delivery. Recommended.
I built three systems with parts from Scan. They sent me a motherboard and RAM that was faulty. When I spoke to their returns department, they were incredibly rude and obnoxious. They don't want to know if items are faulty and assume it is your fault. I sent the items back and they were indeed found to be faulty. They are now refusing to pay postage costs for returning the items even though they were dead on arrival. Avoid as if things go wrong theydon't want to know.
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