Aquatics Online

Excellent service as always

My order arrived the next day. One item was not included and when I queried it I was informed it was out of stock. I could have waited, but I was due to go on holiday and didn't want it to arrive while I was away. So I asked if the item could be deleted from my order. No problem, and the money was refunded to my Paypal account immediately.

The best way to judge a company is what happens when things don't go 100% to plan. Aquatics Online have always been excellent in this respect. Emails are answered promptly and problems resolved in an efficient manner.

I always use this company for my aquatic supplies.