Shopping Queen´s profile

Reviews (3)

Yoox

I have had some amazing stuff from here, & good service

This works really well buying from the UK, not really different than buying from one of the high end clothing etailers here. Prices are fantastic, the brands are top, & returns are easy enough. The choice is AMAZINg too, & althugh its all last season because its high end its current in terms of fashion. Excellent value as well.

Thurgo

Disgusting service. No delivery, no communication & weeks to get a refund

I bought an expensive 'robot' vacuam cleaner from Thurgo & although the payment was processed they sent me several emails saying I hadnt paid. It took me weeks to check my account, find out I had paid & when I informed them of this firstly they didnt seem to know who I was (despite copying & pasting their email to me in my email to them) then they told me I was delivering to a 'high risk' postcode (though they kept my money, & the postcode was in a very nice area not known for fraud) & told me they wouldnt accept my order.
It took several more emails to get a refund & they were non responsive until I wrote a review on here. Only then did I hear from them (and was asked to remove my review). Avoid.

MY Wardrobe

Have bought from this company several times, & they have always been good

I bought some boots using a loyalty dioscount & they didnt fit. They swapped them for a totally different pair (colour & size) for no charge despite the fact it was outside their agreed returns period. A class act.

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Shopping Queen
Reviewer
Female, 1966
London, United Kingdom

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