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Projectmusic

Great service

After searching the internet for days I ordered an American Standard Telecaster in Sunburst from Project Music.

I had some concerns about ordering from a company I had never heard of before - the main one being whether what I ordered from the website would be what I actually received. As I am living out of the UK at the moment, I couldn't just pop along to the shop and see it for myself so I wanted to be sure before shelling out.

Luckily, Jason at Project Music was extremely helpful. All my emails were answered promptly (even with a four-hour time difference!) and he went to the extra effort of taking a selection of original photos to provide more of a detailed look at the guitar than you get with the stock image on the website.

The guitar was shipped the very next day after I ordered it and arrived the same day via courier to the address in the UK that I had asked for it to be delivered it to.

I received the guitar a couple of weeks later when it was brought over by a family member and I am really pleased with it. It plays like a dream and there isn't a flaw on it. I was slightly concerned that as it was the last one in stock it may have been played in the shop, but it doesn't seem to have been touched by anyone other than the guys who set it up.

So overall, I'm really, really pleased with the whole experience of ordering from Project Music. I wouldn't hesitate to use them again and have learnt that just because a company is perhaps not as well-known as the faceless large distributors such as GAK, DV247 etc, it doesn't mean they are any less likely to provide a good service. In fact, I would say their personal, friendly service is better.

Many thanks,

Lucy

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Lucy
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