I have just happened upon this site, so thought I would review my system purchased 9 months ago.
The pre-sales service is excellent. I spent weeks emailing queries & fine tuning my requirements & I found Ben & his colleagues extremely helpful & obliging, always responding promptly.
After finally placing my order, delivery was made in about half the quoted time. Packaged well, just had to slot in the graphics card & I was up & running. Totally satisfied with my system.
A day or so after I received the system, I saw a similar one with identical basic specification, same price, but with 8gig of RAM instead of the 4gig mine had. I queried this with Ben, & he put an extra 4 gig in the post for me. You just don't get better service than that!
Nine months on, I am still delighted with my system, & have had no issues.
I agree with an earlier poster though, that it is a shame they don't brand the tower with "Chillblast". I would be very proud to display their logo on my case.
Unfortunately my system suffered a PSU failure after 21 months.
I phoned Ben on Tuesday 7th, it was collected the next day (I had kept the original box), & it was retuned today, Tuesday 14th, with new PSU fitted.
Very impressed with their speedy & efficient after sales service.
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