Rae Coton´s profile

Reviews (2)

Woodyatt Curtains

What you want, when you want it

Measuring was easy. On line ordering was clear and quick. Curtain was what was ordered and could be put up straight out of packaging. Also good value. I would use again.

Comet

Customer Service - What Customer Service?

We paid cash for a Sony Bravia tv from Comet Solihull. After 6 months it stopped working - 6 flashes. Phoned Comet. Given number for Sony. Given number for Birmingham Specialised Service. They came out - wrapped tv in bubble wrap and took it away (no replacement offered "you should have booked" - how do you know?). Two weeks - spare part not available. More phone calls. Sony say BSS authorised to provide replacement, BSS say only Sony authorised to provide a replacement. After more complaints today and threatening to stage a sit-down Sony have authorised a replacement. However, it is the Bank Holiday weekend, it is wet - just when you need a tv - but Comet don't offer replacement sets 'for Health & Safety reasons' and say shouting won't make any difference, BSS haven't any left they can lend us. Will try Sony but don't hold out much hope. If I bought something from M&S I would not be expected to approach the original manufacturer, they would take responsibility and deal with the problem, replacing the product there and then if necessary. We, like many others, have supported Comet over the years but not any more. Sorry Comet - you don't deserve our custom.

Rae Coton´s profile

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Rae Coton
Reviewer
Female, 1944
Solihull, United Kingdom

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