This is a fantastic company, you can be guaranteed great advice and brilliant customer service from an experienced and friendly team. We upgraded our tub last year and also moved recently and Hot Tub Barn have been organised and efficient. We would not consider going anywhere else due to the quality of the products and service Hot Tub Barn provides.
Have not received my products ordered, been going on several months, no response to e-mails or letters, these people cannot be contacted by telephone. Trading Standards are now involved but I doubt I will ever get my money back.
PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY.
Update - (May 2010) - one year on and after recently talking to the Victorinox UK distributor I received a telephone call from the owner of SwissTool and a subsequent refund into my bank account.
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