Good service and prompt delivery to back up a huge range of products.
This is a fantastic company, you can be guaranteed great advice and brilliant customer service from an experienced and friendly team. We upgraded our tub last year and also moved recently and Hot Tub Barn have been organised and efficient. We would not consider going anywhere else due to the quality of the products and service Hot Tub Barn provides.
Nothing much more to add, they have an extensive range of everything, they post out immediately and the delivery charge is minimal if you spend under £10, which I invariably don't!!
Everything was so straightforward, clear and easy. The envelope was sent to me immediately and when I sent the phones back there was no delay in confirming receipt and the money went straight into my account. Very happy.
Have not received my products ordered, been going on several months, no response to e-mails or letters, these people cannot be contacted by telephone. Trading Standards are now involved but I doubt I will ever get my money back.
PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY.
Update - (May 2010) - one year on and after recently talking to the Victorinox UK distributor I received a telephone call from the owner of SwissTool and a subsequent refund into my bank account.
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