Great web site and great prices. Super fast delivery (ordered on Monday and arrived on Wednesday) with update e-mail to advise of dispatch and free for UK mainland. Excellent service and will be buying from Pedal Pedal again in the very near future.
Full range of trades covered, quick booking process and knowledgeable, courteous staff. Boiler went and arranged for appointment the next day. Service engineer arrived on time, and following an evaluation, ensured I was kept informed about what was wrong and what he was doing to fix it. Excellent service and will be using again in future.
Order arrived unbelievably quickly, with e-mails to inform of dispatch and estimated delivery date. Item was fragile and packed to ensure no breakage occurred in transit with clear warnings for the courier. Great range, good prices and fast delivery. Highly recommended and will be ordering from Tap Warehouse again.
Ordered a mudguard set and front light. Whilst the items arrived quickly and were well packaged, the light had clearly been used previously being sent in a plastic bag with the item itself being scratched and dirty. Returned the light but little recognition of fault and refunded only for the cost of the original item without postage. When it is the supplier which is at fault, in this day and age and in an increasingly competitive market, I would expect better. Cannot recommend since no faith in customer service if problems are experienced.
Faultless customer service, great prices and an excellent website. Item was lost in the post but no hassle, a quick 'phone call and a replacement was on its way immediately by first class post! Superb and will certainly be ordering from them again. If you're looking for any cycling gear, I have no hesitation in recommending in the highest possible terms.
Merlin always has good prices but they're even better on-line. Orders are processed quickly and delivery is through Royal Mail. Items always well packaged and arrive in perfect condition. E-mails received at every stage to kee you informed. Recommended.
Great prices and quick service. Received goods two days after ordering. Well packaged and protected fragile goods. Will certainly be ordering from The Outdoor Shop again.
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