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confused.com

ordered several radiators no invoice enclosed with goods code on box didn't match codes used to order no difference in vertical and horizontal radiators, needed to send one radiator back and cost £25.00 was going to order steam station and valves have decided to go elsewhere, On the plus side good quality and finished. Lesson learned check return policy when purchasing on the internet

07 May 2012

Reply from BestBathrooms.com

Hello Lynn, I am sorry to hear about the confusion with the codes on the boxes. When looking into this I can confirm that the codes on the boxes are the manufacturers codes and this is why they are different to the ones we have on our website. We do our best to clearly explain about our returns procedure online and I am sorry if anything was misunderstood. If you require any further information please do not hesitate to contact me. Kind Regards, Casie. The BestBathrooms.com Team.