I have experienced appalling service from this company. Supposed to deliver a mower to my house today using a next day delivery service and did not even have the decency to attempt the delivery. Just took it back to the depot after telling me all day it was coming and it looks as though they're going to attempt a pointless second delivery with no communication I wont be in. There was no communication on their useless online tracking service after waiting all morning for an update they stated that they would attempt delivery 13.30 -15.30 so waited in all afternoon. It was a complete waste of my time, ringing my supplier who in turn contacted CityLink was also a waste of time as their only comment was the driver will deliver albeit late so I wasted another three hours waiting for their no show!! . Other courier Companys I have used always text me times or telephone and are punctual . Had I known the company I purchased from used City Link then I wouldn't have bothered as I try and will avoid all companies that use City Link for delivery. They are in my opinion clearly the worst delivery service I have had the misfortune to be involved with.
Use this company and expect little or no tracking info and what you do get take with a pinch of sat.
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