Hans MacDaniel´s profile
Reviews (2)
Linenslimited
Appalling organisation
We ordered over a week ago curtains and a curtain pole from Linens Ltd with a 24hrs to 6 day delivery. First the website did not work propperly so we could not pay for our order with our debitcard. Luckely (I thought wrongly.....) they also had a PayPal option. So we paid and waited, and waited. The order was still "pending" 6 days after the payment was taken from our account. Phoned today and was "helped" (figure of speach) by a girl that was programmed to say "I'm sorry but I cannot do anything for you". She managed to find the PayPal payment (aparently they do not monitor that accout as it was not linked to the order), so why give that option? But still we had to wait another 5 days for it to be delivered. "Sorry we cannot speed that up, that's not the way we work". Customer service??? Not in my books. Needless to say we will NOT use them again and canceled the order.
Hans MacDaniel´s profile
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