Heidi´s profile

Reviews (5)


Great that it is cheaper but website is awful

The products are great and the value too.
The website is awful. When I search for products it cannot find all of them. even if I copy exactly what is on the label of the product I have previously had. It either calls it something different, spells it differently or needs every single word on the label.
Even typing something as simple as 'yoghurt' will not bring up the full choice of youghurts. I have to type in brands.
The search is better if i go to specific sections such as dairy, but typing products in the search box can get frustrating when trying to see a range of brands.
The 10% difference promise is great and is what keeps me ordering from Asda


Awful website but good store

The website is really bad. A lot of products have little or no descriptions. This really is no use if your local store doesn't have the product in store to view in advance.
Even measurements and materials are missing!
Generally the store is good but the website lets it down


always been great

Always done what they said they will!
No problems at all :)


Poor customer service

My parcel went missing. Yodal kept telling me it had been delivered then went on to describe the house and the person who took the parcel. It was not my house and the description of the person who took the parcel was totally the wrong nationality and colour. it was not me.
They then admitted their mistake but told me to try and find the parcel at the house they described!
As time went on they said they would go and track the parcel at the address they delivered it to. I heard nothing more. When I questioned them again they said the matter had been resolved. No it hadn't! I still didnt have my parcel.
In the end the company that sent the parcel to me sent another and were left to claim on insurance.
More often than not I have had problems with Yodal. I would never take them on as a business.
No appologies, no follow up calls, no customer service.


Great for a cheaper option

Great product and quick but I would not use for luxury printing.
Service was quick and helpful.
Printing was good but not amazing. Not super crisp and some of the cards had lines on them that should not be there. 90% was fine. For the speed and price however it was good

Heidi´s profile

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United Kingdom