upon ordering a friendly chap from Audio Express gave me a call to ask me a few questions about the speakers I had purchased, where and how I was using them, to make sure I was buying the correct thing for my set up. They then processed my order very quickly and it arrived safe and sound shortly after. Great service!
I ordered my new phone on 7th and received it quickly on the 9th July. But after talking to you, and then to Three, I discovered that the request you put through to set up the new number with Three was incomplete. I have registered this information with you already (TID 1942109) but I have still yet to receive any response to this email or be connected. Three said that they are looking into it and I should be connected in 72 hours! This is unsatisfactory and I hope that I will not be charged until I am able to use the service.
The phone however, is great and works perfectly in all other aspects.
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