Carlos Martin Moreno´s profile

Reviews (3)

Peteblandsports

Poor poor customer service

I have over the years purchased alot of stuff from this webshop with no problems what so ever. But after ordering a Timex watch on sale last week, and then receiving an email saying that my creditcard payment was declined. Matt suggest in the same email that i try reordering with another creditcard . It surprised me a little because i have used the very same creditcard on their webshop before. I then, 2 minutes after receiving the email, tried to reorder the watch, but now the watch was out of stock. What a coincidence that my payment couldnt go through, just as they sold their last watch. I call customer support. They tell me that tthe watch is out of stock, and thats the end of this story. I am now left wih no watch and a serious disappointment towards this webshop. They could at least have offered me another watch equivalent to the one i ordered. But no! So thank Peteblandsports.co.uk for not providing any customer service and not telling me the truth right away. It is for sure the last time i do business with you guys!
/Carlos

DBVVS ApS

Hamrende god service og hurtig levering

Bestilte radiatorer tirsdag og fik dem leveret onsdag! Super priser og prisgaranti hvis man finder det billigere et andet sted indenfor 30 dage efter købet.

Lauritz.com

Havebord var ikke god kvalitet, derimod kina-skrammel

Det var vurderet til 12000kr, men var det værste skrammel jeg længe har set. Finish var så dårligt og flere steder var malingen så dårlig at det var begyndt at ruste. Synes de bør tjekke deres varer lidt bedre inden de vurderer dem. Havebordet var værdiløst i mine øjne.

janand Peter Hjelmbak found this review useful

25 May 2012

Reply from Lauritz.com

Kære Carlos Martin Moreno,

Vi beklager at du har haft en dårlig oplevelse hos os. Får du hammerslag på en vare hvor du tvivler på vores vurdering, er du altid velkommen til at henvende dig til os med varenummer og kundenummer, så vi kan undersøge sagen. Såfremt vores vurdering er korrekt vil vi naturligvis uddybe og begrunde for denne. Vises det at vores vurdering er fejlagtig er det din ret som kunde at reklamere over varen senest 2 år efter endt auktion. Din reklamationsret sikre dig en refundering af den fulde købssum inklusiv eventuelle transportomkostninger.

Mvh. Lauritz

Carlos Martin Moreno´s profile

profile image of Carlos Martin Moreno
Carlos Martin Moreno
Reviewer
1982
Denmark

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