After consulting Trust Pilot we decided not to go to the usual well advertised culprits, and chose CSL. We received very patient and professional service from sales person Clare Steele in the Stoke store. We must have tried every sofa!
They mailed initially to bring delivery forward by one week and then again to shorten the lead time by 3 weeks, which managed our expectations nicely. Delivery was from London by Andrew and Rohan who came in the snow with no excuses or complaints, they were polite and efficient. The product is as good as expected and our experience to date is excellent.
Jess Horton found this review useful
I rang them to ensure the part was right. They took it out of stock and measured it for me. They then dispatched it immediately so that it arrived next day, all this for a part that was less than £2.50
The best service we have had
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