After having used several competitors and having worked in several Music departments in different schools I decided to give Dolphin Music a try, because I was fed up with being let down by other suppliers.
I have had lots of contact with Dolphin Music, especially with Matt Ainsworth, who was extremely helpful and even offered us a discount on an order because something else we had order had stopped working (despite the fact that this was not Dolphin Musics fault and they had it repaired under warranty and back to us within two weeks).
Any warranty repairs we have had, which being a school and buying a lot of equipment we have a few, have all been dealt with very quickly. They usually dispatch someone to collect the item with 1-2 working days, and we have had the items back within 2 weeks each time.
The service is always excellent and the turn-around time on orders is also very good (we order 30 pairs of headphones last Thursday and they were with us on the Friday).
I cannot recommend this company enough, especially for Schools, as the Education department are exceptionally good.
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