Emailed these guys for some advice as was setting up a PA system for the first time. Really helpful and knowledgeable, did me a great package deal and took into consideration my existing kit without trying to blow my budget. Great customer service and a monster pallet of speakers and gear arrived two days later. Excellent all round.
I have seen Amazon develop from its roots in the dot com hey days and this company has got almost everything spot on. Having offered products at a great price it has recently really bumped up the service levels as well, offering more accurate delivery timings, no quibble returns and progressively better information about products (still room for improvement here though). The one-click buy and smartphone Apps are just superb and the ‘suggested products for you’ has given me real inspiration (particularly music) and cost me a fortune! My only gripe is that it is difficult to differentiate between Amazon itself and some of its resellers – many of whom I have not had great service from. I would love to see a ‘search Amazon only’ feature but I double check before I click to buy it is being supplied by Amazon and everything is great.
Used DS for a while now and last couple of orders were delayed by the rubbish couriers, wrong products were sent etc. Thought I would give them one last try (as they are probably the best value supps on the web) and wow, what a turn around. Prompt confirmation email and delivered within two working days, spot on servcie at a great price.
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