I had a bulk order in January - had some problems with the ink but kept using it until today when I emailed the company to advise of the problems. My emails were answered within 10 minutes and I was absolutely delighted with how my queries were handled. No quibbles, no fuss just an immediate solution to my problem - to refund me via prepaid envelopes that they would send in the post. I was and still am amazed at how fantastic their customer service is. I will never buy ink elsewhere now - their loyalty towards me (and I was a new customer) deserves my loyalty back and with that sort of customer service on display, I wouldn't want to go anywhere else. Thank you for being ace.
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