First time customer to Monstor - good prices, easy to use website etc. Ordered stuff for dog, horses and rabbits. But then have had to wait a whole week for delivery.
When I chased Monstor (as couldn't track with Yodel link) they were not at all interested when I gave them feedback that I would not be placing another order with them if they always use Yodel.
What is wrong with them? Every other company deliver easily within days.
Their loss, not mine.
The goods we bought from BetterBathrooms were just what we had hoped they would be - good quality, good price
My only issue is with the company used for delivery - the driver arrived without ringing beforehand(even though it was clearly on his paperwork) - luckily I was in. He then said he was not allowed inside the house - some H & S thing - and he could only deliver to my door. Good were palletised, and there was no way I could remove the items from the pallet on my own (size and weight) so I had to get a neighbour to help me, as I did not want goods left on the doorstep till my husband got home. So beware if you are home alone taking delivery!
flooring delivered very quickly, on time, no damage
flooring laid really easily - excellent quality - my husband has just gone on to lay a very similar flooring from B & Q for a friend who paid more and is amazed how poor quality it is and how much more difficult it is to lay compared to the one we got from Flooring Supplies
the only disappointing thing was that we needed a bit more trim - cost £19.95 - but with £15 shipping and VAT added, almost £50 for a length a of trim has sent us looking elsewhere for it
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