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Reviews (3)


Brilliant, Good communication, bargain price and super fast delivery

I ordered a chrome wall mounted concealed mixer tap from you on day one ad it was delivered on day two......wow super fast delivery with a quality product at half the cost of the competitors.

What more could a customer want

Great Price...YES
Great service...YES
Fast delivery...Yes
Great communication...YES

Well done Guys


Victoria Plumb

Take your money and Run, No reply to emails, Bad attitude voicemail messages, Stay Clear, go to Bathstore they deliver!

Since purchasing my shower in "MAY" I have still not received a receipt, delivery or delivery date. I did however receive a rather rude telephone voicemail from Victoria Plumb Customer Service (basically accusing me of lying) telling me that I made my purchase in the full knowledge that It was not in stock and that they would not comment on the other matters that I raised, why not?

I paid £300 for a thermostatic shower mixer, only to find out once I had paid for the shower it was out of stock. The email I received from Victoria Plumb with the purchase details was complete gibberish, completely unreadable.

I contact Victoria Plumb to complain and have not received a reply since (that's 5 days) ,
so I'm left with no receipt and no shower..........shop at your peril.

Its now a week since placing my order and still no reply from Victoria Plumb, no receipt and no delivery. It doesn't look like Victoria Plumb are going to establish themselves as a reliable or reputable company......guess I'll have to contact my credit card company for a charge back.

03 June 2013

Reply from www.victoriaplumb.com

Dear Customer

Thank you for your comments, a Customer Service Advisor will be in contact with you in regards to your review.

Kind Regards
Victoria Plumb Customer Service Department


Great value, great products, excellent customer service.

Fast delivery, good prices, no hassles, no quibble returns and refunds.

This was my first experience with under floor heating store, I will definitely shop here again and strongly recommend.

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Coventry, United Kingdom