Louise Agg´s profile

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City Link

Absolutely Outrageous!!

I sent a delivery through City Link this week. The delivery guy picked up my two parcels and i told him that one of them had pottery in it and was fragile. Even though it had fragile written allover the box.

I wrapped the parcel up properly, regardless.
Anyway, i came home to check that the customer that purchased my items had recieved them. Oh she had, but damaged.
This lady paid £56.00 for these items and as you can imagine, was very upset.

You would think that after telling the delivery guy TWICE, that there was pottery in the box, that maybe, in his tiny mind, he would have made sure that nothing got thrown on top of it. But the idiot, clearly took no consideration as to what i told him.
There is no contact number through the service i used which was parcels2go. The live help button is none existant. And i am absolutely furious..

I am letting everybody know just how ridiculous this delivery service is. There is no way i will use them ever again. And i plead with anyone who is looking at this review not to think twice about using them. There is no customer service skills either. Rude, and incapable of getting a parcel to somewhere without it getting damaged.

WHAT A JOKE!!!!!!!

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Louise Agg´s profile

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Louise Agg
Manchester, United Kingdom