Serdar Satrettin´s profile

Reviews (3)

LINDY UK

Service the way it should be...

I've been using Lindy for a few years now for all my cabling, audiovisual and computer needs. The have everything you could possibly ask for and their speed of delivery with tracking is second to none. Their pricing is spot on and their service is first class. This is the way internet shopping should be!

MobileFun.co.uk

Excellent company and very professional

This is how an internet company selling goods online should be run.
Good price
Speedy delivery
Great customer service

What more could you ask for?

Moby Memory

Do not deal with this company...

I'm unsure where to begin? Firstly this company's trading name is "[name removed]" I bought a game for £4 from them 2 years ago and it never turned up (link removed) Transaction ID: 41R53756214260126. I wrote them emails and nothing. I simply put it down to a bad experience and my first bad experience in 10 years of online shopping, I never went to dispute using paypal. This was via [links removed]. Note, they don't trade through [Ext ref] any more....[links removed] ) Now fast-forward to the present... 30th April 2012 I bought a pair of Dr. Dre beats headphones from Mobymemory.co.uk and they arrived several days later and if you look at the photo you'll see that the red cord has been sliced through the protective sheathing. You'll also see that there is no packaging with the headphones, this is how I received the product in a jiffy bag. That's right! I paid £40 for headphones, with no packaging and damaged cords. I emailed this picture to them within minutes of receiving the goods (there's no phone number) and they asked me to post the item back. They received the item and have said there's nothing wrong with it! even though the cord has been sliced, which is visible from the photo. I'm speechless. I then discovered to my dismay that its the same company (albeit a different name) that no longer trades in [Ext Refernces] . Well, I've written emails, provided proof and nothing.

This is my experience. I'm not saying you shouldn't shop here but I never will.

Poor service, Poor products, zero satisfaction.

__________________________________________

In response to Moby Memory's comment below. I think its important people know that it was the same company and it is registered at the same offices. This is no coincidence.

Secondly I have not received the refund for the postage I paid for to send the (used) item back to them. No apology and plenty of excuses.

29 July 2013

Reply from Moby Memory

Dear Mr Satrettin
Moby Memory's Trading name is Moby Memory. As for the Dr Dre Beats you purchased from us these were brand new and in 100% working order when they were sent to you and when you sent them back there was clear user damage to the headphones. Yet we still issued you a Full refund despite this fact . we are sorry if you find issuing you a complete refund for user damaged stock completely unfair behaviour

Serdar Satrettin´s profile

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Serdar Satrettin
Reviewer
1974
Sevenoaks, United Kingdom

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