This company took our money (charged the account) about 2 WEEKS Ago and still has not shipped our product to us, nor have they sent an email giving a planned shipping date. Other companies I have dealt with in the past have either waited to charge the account until the product has shipped or provided a definitive deadline for shipping and either thyey met the deadline or surpassed it then iif they could not meet their deadline the refunded their $. This company has not done any of the above.
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