Received an email that the parcel had been delivered, it had but not to me. 2 days later found out it was delivered to a neighbour. Simple things like a card through the door would save the frustration.
george found this review useful
I am a big fan of TPW products. However not a good delivery experience, the order confirmed as delivered but not to me. No card, no package, eventually found out days later it has been delivered to a neighbour. It would have been nice if they confirmed what had happened up front to avoid the frustration, not a good service.
Found the service from Maximuscle good, products good (only with the discounts they send out otheriwise they are too expensive)but delivery was not delivered on the day and time they specified. I even got an email saying it would turn up within a specific hour of the day? Most annoying when someone waits in for it.
Ordered over £100 in supplements, order stated as next day. It did not arrive, when i phoned the customer services woman did not make an apology just stated they had a busy Bank Holiday. They should inform the customers differently if ita not going to be delivered next day. 2 days after the order placed the courier stated it had arrived but they sent it to a completly different address. Once again phone customer services who did sort the issue out. Overall bad experience.
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