Ordered a bike from these timewasters and it was £350. It arrived and was smashed up, so sent it back and they took another 2 weeks to send me out another one. That arrived and it was so awful - you would have thought from the price it would have been good but screws didnt fit, pedals didnt fit. we had had enough by this stage and just bought new things to get over the problem. However when the digital display packed in we were not going to put up with it. Contacted sweatband and said i wanted a full refund. They said "needs to go back to manufacturer and when they refund them we will refund you" Well we've been waiting another 2 weeks and had NOTHING yet!!!! I have sent them countless emails and NO ONE has replied even once... Isn't it just common courtesy to just be kept updated??!! Nope not in their eyes! Well were still pursuing things and may even have to get sols involved - they dont ring back when you finally get hold of them when they say they will... Just emmensly frustrating - positively the worst online experience i have EVER had with any company. Be warned COWBOYS!!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook