City Link obviously do not believe that communication is of any importance. They forgot to put our delivery on the van then proceeded to ignore very clear instructions to leave the parcel with a neighbour. It was only good luck that my husband got home early from work to see the driver about to drive off. The driver had not been given the instruction, despite my husband having phoned on the previous day when the same instruction had been ignored (again not the fault of the driver). I have submitted my complaint twice on their website with no reply from them. I would never willingly use this 'service' if I had any hopes that my requirements would be met!
After ordering from Powerhouse Fitness I noticed some less than favourable reviews of their service but I have to say in my case I have nothing but praise for them. I ordered a rowing machine and heart monitor on Sunday and it was delivered yesterday, Wednesday. This is one of the best dispatch times I have encountered when ordering from the internet and would have no hesitation in recommending this company.
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