I have been with 123 reg for about 2 years now. Throughout this time i have had no downtime that i know of or any customer has informed me of. I had to call customer service once since i have been with them and whilst i cannot speak for others it was a pleasure. i now have 2 domains registered with them and looking to add more. 925Gifts.co.uk and Pure925.co.
I would not look anywhere else for my domain names.
I cannot be happier with this company. I moved here from another provider some time ago and to be honest I cannot fault the staff or the product.
First things first, If you have a problem a phone call will resolve it. I have not had an issue yet that was not resolved in a 2 minute phone call. (most of these problems were me not reading the help files properly) Then there are always answers on the forum as well.
The software works perfectly straight away and keeps on working. It all works exactly as it says on the website.
They are more than happy to allow third party companies to work on your sites for you.
You will not be sorry choosing this company
To be honest i cannot rate them high enough. 10/10
I used ekm powershop for about 6 months and have to say in my entire time with ekm I was insulted by the staff. Frequently lied to over problems with my website. They would tell me the problem was only on my computer yet i would have customers ringing me up.
You cannot access their forum until you join. The reason for this is because you will see a lot of dusgruntled customers on there. Not all as most have been banned from the forum because EKM dont want to deal with them. Beware of what you read. I would check out some online retail forums or online business forums and find the general view on ekm before you ever sign up.
On the whole I would not even send my worst enemy to ekm at all. Don't even get me started on the fact that nothing actually works as it should on there.
John Pemberton found this review useful
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