I have been on telephone for three hours, spoken to 8 people, left on phone and then had phone put down three times. The people deliberately try to be unhelpful. You cannot understand them. Their telephone lines are inaudible. I have only moved to BT to get Infinity but the sooner I can get the same speed from a far superior ISP like Virgin, the better.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook