We had arranged with the goods supplier for these to be delivered on a specific day, which had been agreed. Sadly - the parcel came a day early - but we do not know, at this time, whose fault this was: supplier or UKmail.
However, as we were not in (to a new home for us) the parcel was left a few doors away, in the hope we knew the people and that this would be okay. Luckily, we sort of knew them and we could collect it BUT, as the parcel was of a semi confidential content, this was not what we had wanted. We will try to work out who was at fault.
I needed paper for packing, quickly. I put the order in late afternoon in Cardiff, drove to Hertfordshire that evening and, by 10am the next morning (i.e. less than 24 hours after I had placed the order) a very helpful delivery driver was knocking on my door (having braved the uncleared snow in our side road) delivering the order. Superb service, right the way through the chain. Highly recommended.
This was one of those "does what it says on the tin" moments. I needed a replacement key for a (locked..) filing cabinet containing vital papers. I found "Fast Key" via Google. I rang to check they could provide the key and ordered through the simple, clear web site. The keys arrived within 48 hours - and they worked! superb service: highly recommended.
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