Jim´s profile
Reviews (2)
Comet
Poor product, rude customer service & Incompetent engineer
I have never used comet since purchasing a Scandinova fridge from them. The door literally fell off after 14 months. They would not come out to look at it, until I paid them a substantial fee because I had not bought their extended warranty. I said it was a design fault as all the weight of the door was supported on plastic that had worn away at the pivot point, andI I should expect a £ 450 product to last more than 14 month. In fact under the sale of goods act it was not of saleable quality. The repair they carried out for a fee, broke again after 1 month. They promised to refund the fee , but never did. I carried out a repair myself using metal parts and this has lasted much better.
Jim´s profile
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