Come on Trustpilot,
Here I am logged in, and writing a comment, but unable to post it unless I have a Facebook account.
I don't and never will have a FACEBOOK account.
Don't force people away because of this. If your logged in you should be able to comment.
Sent me the wrong item, then H.Ward, lied to me via email, telling me it was the correct item.
Phoned up to sort out, was informed that if I agree to give good feedback on Amazon, then they would sort out the issue. yes totally gobsmacked by that. what world do they live in.
Eventually got a partial refund of the money I spent, still owe me £4.40,
S. Andrew, (sales manager) tried to "word play" my email, to make me out as the bad guy.
Impossible company to deal with.
They will LIE to you on the phone, and Email
Merchandise is sub standard Low Quality.
Reported to Companies House
Reported to Amazon
Reported to Department for Business, Innovation and Skills
Because of this experience, I will proactively give my experience and opinion everywhere on the internet I can
JenV found this review useful
I ordered a magnetic sheet and cards, for jotting down ideas etc with a dry eraser - very useful.
However there was a problem with the sheet, it only took one email to let them know of the issue (since resolved) and a really exceptional guy, "Matt Nussey", offered me a massive wall mounted whiteboard as a solution, gratis, as in free beer.
Now I have this whiteboard, stuck on the back of a door and find it very useful and can't thank Matt enough for his support and professionalism when dealing with the issue.
I have already recommended them to others, and wish them all the greatest success.
Oh and Magnets - well there magic aren't they? the whole world runs on them, and we don't "really" know how they work, one of the four fundamental forces in the universe, why wouldn't you want a piece of that.
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