Paul Cheeseman´s profile

Reviews (13)

Artifolk

To brands at low prices

Cheapest price o the net with efficient fast postage. Well packed. All emails answered quick and efficiently. Will be my first port of call next time I'm in the market for art materials.

Cult Pens

Excellent range of quality pens

Bought a refill for a very special pen that I couldn't get elsewhere. Low value order but was treated with high value service. My first stop for future orders! Many thanks.

Strings Direct

Excellent choice and fast service

My one-stop shop for guitar strings.

Blockbuster

Don't hold the titles that they claim

Have had some titles on my list for nearly two years so wonder if they've really got them. Modern technology should tell them that where customers have been waiting for long periods of time for titles then more copies are required.
Overall though a good service worth the money where you need physical media (Discs). Netflix will take there customers that have streaming capability.

Scan Computers

Your first stop for computer related parts

Been using them for years and they've always delivered a consistent service of the highest level.
When things go wrong, they put them right. Prices very competitive and you always get the most current UK versions of goods. No old stock and no grey imports. Everyone at SCAN deserves the highest praise. Long may you continue to trade and prosper.

Argos

Excellent

Recently bought a Panasonic cordless phone and Omron blood pressure monitor. Both high-end quality goods. Prices best on internet. Reserved, collected and received money back vouchers.

Yes they do sell cheap goods (as others have said) but some folk want them. They do however do quality and at a good price.

DPD UK

First class company

Very reliable company with helpful, obliging staff.
Always my first choice of courier where possible. Excellent driver courtesy and patience.

18 May 2012

Reply from DPD UK

Thanks for the kind words Paul - we really appreciate it :)
Have a nice weekend!
Bobby.

Yodel

Poor company with ignorant drivers and incompetent staff

I make a point of avoiding etailers that use their (poor) service.

Unbelievable.

Virginmedia

Virginmedia getting better

Recently cancelled my mobile contract as I wanted an iphone and they don't do them. Customer service lady could not have been more helpful as she sorted out my end date for billing, immediately gave me a pac code and then cancelled an internet dongle that I had.

As a longstanding customer I always dreaded having to call them owing to long waits and poor staff.

Looks like they are moving in the right direction.

Maplin

Adequate

Some staff have poor product knowledge. Stock levels are usually fairly poor. Website information not always correct. Some products of a very poor quality and not as portrayed in catalogue photos.
However, if you need resisters, capacitors etc quickly (and they have stock) then it's ideal. Better deals available elsewhere if you can wait and shop around. I've been a customer for over 20 years and have seen a decline in service.

Amazon

Excellent

GReat service. Used dozens of times. Never had a single issue.

Play.com

Never any problems

Excellent service. Used 50 - 60 times over past 5 years.

Very reliable seller.

Euro Car Parts

Disappointing Service

Ordered service items for next day delivery (Friday) for which I paid extra. Order was short of a spark plug. Only three sent instead of four. Although the delivery note was signed as checked, it clearly wasn't.
Called customer service who said they would put one in the post and I'd have it Saturday AM. It arrived the following Tuesday.
My business relies on me not letting down my customers. Will only use again if I really have to and not in a hurry for parts.

17 May 2012

Reply from Euro Car Parts Limited

Hi Paul, first of all my apologies for the later than expected delivery.

The least I can do is to credit your next day delivery charge and can assure you we will do much better next time.

Paul Cheeseman´s profile

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Paul Cheeseman
Reviewer
Male, 1959
Leicester, United Kingdom

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