Ordered some personalised miniatures for our wedding. After hearing nothing for two weeks I rang and was told the whiskey we had ordered was out of stock but was informed that it would definitely be delivered by the time we needed it. I explained we needed it a week before the date of our wedding (the date they were printing on the bottles) and the chap was so reassuring I actually topped up the order with some rose wine. When they hadn't arrived by the day before we were setting off to our wedding destination I rang again I was told, really curtly, they'd be with us in three days. I said that would be too late and was told in the rudest manner they would be delivered the next day. We delayed our departure to wait for them but they never arrived that day. Apparently they arrived two days later. Most of the reviewers on here seem to have had a much better experience, perhaps ours was just an unfortunate isolated case, but I wouldn't risk ordering from them again particularly as the last man I spoke to was so rude to me.
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