So often these days you expect poor service with mono-syllabic sales employees. But Trade Van Accessories are an exception. The first telephone inquiry was dealt with well and a couple of hours later called in at the store to collect our item. Friendly and helpful sales staff, made sure we had the right item and opened it for us to check. Excellent. When assembling the item to the van I found a bolt missing; phoned up expecting tO have tO package the whole thing up and take it back, but no; I was promised a bolt in the post that day and indeed it was derived the next day. So well done lads.
Before I retired a colleague recommended E magnets and this is the second time I have used them. The range is enormous and the differences are well explained. You get an automated acknowledgement of your order and I think it was the next day after placing the order late afternoon that an Item-sent email came and the package was with me the next day. Couldn't ask for better service.
Originally ordered through eBay but this time ordered direct from website. Their price includes p&P which is good. I was a bit confused when one of the three ordered items turned up with nothing on the invoice to suggest it was a part delivery. A gentle query elicited a swift reply that another delivery was on its way. But something to explain would have saved this. However, I shall probably use them again.
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