Ordered a Xmas present for grandson. With their free next day guaranteed delivery. Waited in all day for delivery, phone call from courier asking directions and still didn't arriveTracking number didnt work.Phoned customer services and complained, what a waste of time. First off you have to pay £1.50 a time to get the number. The number is said so fast needed to call 3 times. then given a pizza delivery place. Finally after searching internet found correct number. Staff unhelpful even though gave them the couriers name and number.Wanted to speak to a manager and were told we would receive a call back sometime in the next 48 hours. That is totally unacceptable. Would never buy from them again. I suggest no one else trust this firm.They have taken our money and now they have procedures we have to follow.In order to get back what we have already paid. Plus the costs incurred trying to contact their so called customer services. THIS NUMBER IS THE ONE YOU NEED. 0871 5602106. Have Contacted BBC Watchdog as others have done. Also posted on JD Sports Facebook Page.
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