Allan Shaw´s profile

Reviews (2)

Tyre Shopper

A better way to buy tyres

I was told about tyreshopper by a friend and I haven't stopped thanking them since. Great prices an extremely easy to use website and great service through National Tyres. I can't recommend them highly enough

Mattressman

A good result let down by poor communication

The bed that we ordered (4 drawer divan) and pocket sprung mattress were great value and delivered on time, unfortunately the headboard we ordered (stated as in stock) did not arrive and we were not informed until we rang. The packaging around the bed was covered in mud and the delivery driver was, at best, unhelpful! Mattressman resolved my complaint and offered compensation very quickly so they did well there, unfortunately the replacement headboard (again confirmed as in stock ) was not available and we were only told 48 hours later... All in all good quality products but not great service

21 May 2012

Reply from Mattressman

Thank you for shopping with MM and for taking the time to leave a review on your experience with us.

I apologies that there were problems with your headboard and that the goods arrived with some dirt. This is not expected so sorry about that.

I can see that we have compensated for the way in which your goods arrived.

Apologies for any inconvenience caused and thank you again.

Kind regards

Customer service manager

Allan Shaw´s profile

profile image of Allan Shaw
Allan Shaw
Reviewer
United Kingdom

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