Heals is a great store and their website is very clear and easy to use.
We did have a problem with the wrong delivery address being used, despite updating this on the website and contacting the Heals service department directly, who promised us it would be delivered to the correct address - and it wasn't.
Apart from this issue, everything else was fine and I'd use them again. Perhaps they need to ensure that the service department and their dispatch agency are better communicated in future though.
Wanted to change my order a few minutes after it was made. They got back to me later that day to say it was to late as the order had been dispatched.
Now is a week later and still haven't received anything.
Tried contacting their customer support again. No response at all after a day of waiting.
Not very impressed.
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