Carl´s profile
Reviews (2)
evaQ8.co.uk
Good service with no complaints
Quick delivery of 500 bulk water sterilizing tables and actually received 520 tablets. I was overall very pleased with the order and service. They were packed so that they went through my letter box and therefore didn't require me to be home to receive them which was appreciated.
ASM Retail Solutions Ltd
If you can wait, then big savings can be made
I ordered an Eminent Em1078 USB3.0 memory Card reader and interface card for £36.10 delivered. That was about £13 cheaper than Kikatek and £20 cheaper than some places which was too great a saving to ignore. Therefore I decided to take a chance despite some of the negative reviews. It's clear from these reviews, that some people panic after a few days and start trying to claim for items not received even though the delivery is quoted as 7 days, which is overly optimistic IMO. I ordered late on 2nd May and received the item yesterday, 21st May, 11 full working days later, early AM. I did phone them on the previous Thursday to find out what was happening. I got through on the 2nd call, first was engaged and was told that the one they had was damaged so they were getting a replacement. They offered a refund but I said that I would wait. The next morning I received an email saying it had been despatched.
I don't believe that they keep stock and they probably order what is needed after people have paid for it, which is why there is a long delivery time. Therefore if you need to stretch your money as far as possible and don't need it next day or next week then big savings can be made providing you are not the type to panic and assume the worst. A phone call can give them a nudge to get it ordered/despatched.
In regard to the damaged items that some people say they received, I reckon that is due to the delivery company, which was Citylink who delivered to me. I have never had any problems with Citylink deliveries but I know that some people have had lots of problems with damaged and lost items according to postings on forums.
With regard to people claiming refunds with PayPal, why on earth didn't these people pick up a telephone and call to find out where the order was? Don't they own a telephone? A telephone number is available on the website. It's probably run by two people because the person I spoke to did talk to someone else about the order while I was on the phone.
Therefore I would say, pay with PayPal or a credit card, wait for 8 or 9 working days and if your account shows no update or despatch notification, give them a call. Hopefully, that will get it moving.
This was my first order with dealforu and I would order again providing I can wait for the item. I knocked off 1 star because some improvements in communication with purchasers is needed IMO. Improved customer communication such as updates about delays would help encourage customer confidence which is important for small companies. The email about the order was viewed isn't encouraging and needs some careful re-wording. The website name could also be improved as well. A more professional sounding name would help because the current one sounds a bit dodgy even if it does indicate the savings that can be made.
Carl´s profile
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