I ordered a collection, the guy told me the van pulled up then drove off without getting out, I then saw on the tracking he had posted the 'premises was closed and he was unable collect'. The guy was looking at him! Shocking!! The guy rang them and had to rearrange collection for the next day. Just appalling!
Now I don't know when it will arrive because the tracking still says delivery will be YESTERDAY!!?? It also says it is at the delivery depot but I don't know when it will arrive as it is New Years and all that.
So..... will never use again, I have used them once before and they didn't collect due to 'out of time' had to do all the rescheduling myself, why should we have to chase things up ourselves.
Once bitten, and never again, oh never never and no to parcel monkey to who organises them. Parcelmonkey said there are things id place to stop this.... Yeah whatever.
Say no to Citylink
Not much to say but, the prices were the cheapest I could find. Free next day (proper next day not maybe) delivery is awesome! With excellent email updates and full parcel tracking. No vagueness.
I ordered late afternoon Thursday and I received my parcel friday. Just superb service. A rear thing really. A website that has accurate stock indications, doesn't sting you with postage and does what it promises.
I can safely say I will definitely be shopping here again and will tell everyone I know about it. Thank you!
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