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Dexclusive is terrible

After my watch broke upon wearing it the first time, I sent it away to get a new one/repair whatever. Three and a half months later I still have no watch in my possession. Their contact center revolves around the same 3 people. There is no one else that works there I am sure. Everyone else is either out of the office. In a meeting. Sick. Etc. They have no managers, supervisors, or authority in any way. Do not expect to talk to anyone.

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Dan DuBois
United States