Mark Ashley-Hacker´s profile

Reviews (3)

John Lewis

Customer Service and Advice at it's best

Although I hate shopping, the customer care, support and advice from the highly professional and friendly staff at John Lewis make it almost enjoyable.

Amazon

Amazing

Amazing in everything they do - faultless

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure.

Our much loved Cat died and you wouldn't take back the special food we ordered because it was over a week ago

Our much loved cat - Jasper died on Friday aged 12 years old - his kidneys stopped working - the whole family are very devastated.

I spoke to Chemist Direct this morning hoping that they would show some understanding a sympathy as I wanted to return the special food that we had purchased for Jasper.

I was greatly upset to be met with a cold, frosty unsympathetic response and COMPANY POLICY - "we don't accept returns after 7 day" - despite the fact that the food we ordered is all unopened and non-perishable.

If you are a pet lover buying special food for a sick cat - go somewhere more sympathetic to buy your cat food

Mark Ashley-Hacker´s profile

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Mark Ashley-Hacker
Reviewer
United Kingdom

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