It's not often In the UK you can say you have had a good customer service experience, but on this occasion when picking up and dropping off our hire car the service was second to none, the staff were extremely friendly and professional, we will definitely be using this company again.
I ordered a dress but the size that was delivered was two sizes too small, the dress had been labelled incorrectly, I called and spoke to a very nice and polite Toby who said I can exchange or get a refund, unfortunately there was not anything else I wanted so opted for the full refund including postage. An easy mistake to make but was resolved satisfactorily.
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