Alex Scollins´ profile

Reviews (1)

Vponsale

I STILL HAVEN'T RECEIVED A REFUND SIX WEEKS IN!!!!

Andrew James Patrick Leaver wrote a review and MINE WAS EXACTLY THE SAME!!!!! I ordered the same dress and the same color, I am a size 8 and the dress was huge on me, it gathered poorly at the front, the back of the dress was also poorly constructed with hook and eyes (very old way of attaching straps)!!! But this wasn't half of it, I then had to call their company in China countless times to request a refund of the £102, which was over six weeks ago and I still haven't received any refund for the garment or the £16 I had to pay to send the garment back to China. I would hate anyone else to go through the experience I am having with this company, I only wish I had visited review sites such as this one before I bought the dress! Although the people working for the company are extremely friendly in emails and on the phone I still haven't got hardly anywhere with the process of a refund!!!

05 June 2012

Reply from http://www.vponsale.com

ear Alex Scollins,
This is Michelle.
We are sorry to hear of the inconvenience you have experienced while shopping with us.
I'm sorry to hear you got the wrong fit for the dress you ordered.
I will personally look into the situation and I hope we can come up to a favorable solution to this.Thank you for taking the time to post on trustpilot.It definetely will improve our service.
sincerely regards
Vponsale.com

Alex Scollins´ profile

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Alex Scollins
Reviewer
1994
United States

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