Patrick Flockhart (Longwood, Humbie, East Lothian, EH36 5PN)´s profile

Reviews (2)

Regency Poultry

Excellent. Good range, Good customer service and fair pprices.

Well it was nice too deal with a swift and efficient organisation.

Wells Poultry Ltd

Poor service and poor communication, though product range looks good

I ordered a range of item under order number (o/n) : PFV2HX10032038 on circa the 1st May.

It was quickly paid for and acknowledged.

Then I quickly added an electric hen brooder o/n D0000000004319.

The electric brooder was delivered relatively swiftly, but I heard nothing about the original order for well over a week. I chased at least 3 times by email and also tried phoning.

Eventually the 1st order was delivered on the 14th May (2 weeks later), but still minus an item (lamp) which had already been paid for. Again I have chased up on this, asking either to be sent the item or refunded, but still as of the 21st May have heard nothing back.

So at this stage it is very bad customer service and also effectively robbery.

Patrick Flockhart (Longwood, Humbie, East Lothian, EH36 5PN)´s profile

profile image of Patrick Flockhart (Longwood, Humbie, East Lothian, EH36 5PN)
Patrick Flockhart (Longwood, Humbie, East Lothian, EH36 5PN)
Reviewer
United Kingdom

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