Couldn't believe how clear and simple it all was to do I get fed up with complicated forms online but this one was so easy !!!!
With the added bonus of being such a good price
Had to phone today with a small query which was dealt with immediately and new policy details were sent straight away !!!
Excellent company !!!!!
ordered on a Thursday No next day delivery. Told Monday. Stayed in ALL day and phoned at 2pm to get idea of when. Told it would definitely be delivered by Parcelforce between 8am and 6pm
So why wasn't it. A plumber has changed all his work round so he can fix tap tomorrow. !!!!' now what ???
Inefficiency is so unnecessary !!! I just wish I had read all those dreadful reviews regarding customer service etc.
It was a nighare trying to get through on the phone too.
Altogether a very negative experience
One poor man has been waiting fir a refund for a year !!!!!!
ABI Collins
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook
Thank you for your comments, this has been passed on to management to contact you.
Thanks
Victoria Plumb Team