From submitting the request to sell 2 old handsets to receiving the cheque it took less than a week. No quibbles, no postage fees - really good experience. I have received a payment tor two handsets that would have otherwise ended up in the bin so very happy.
I've ordered 3 times with glasses direct and overall find the service excellent. The option of trying frames before you order is also really good.
My only niggle is that on my last order I waited some time for a set of glasses only to be told that the frames were no longer available. The follow choice was again also not available despite being shown as available on the website.
This would not stop me ordering again but did frustrate me on this occasion..
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.