Bought an MP3 player from them as I had purchased DVD's without much problems in the past. MP3 player stopped working after about a month so tried returning it to Play.Com. I went through the help process and couldnt see how to return the item so I wrote to customer services. That was two weeks ago and still no response.
Ok I have lost the cost of the MP3 player but they have lost any further business from me and at every opportunity I will tell people how bad their customer service is.
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